OVRSEA × Ask Zach

Zach does the work. You approve it.

Write to it like a colleague. It searches your OVRSEA data, compares the options and prepares the change. All you do is read it back and click.

Open Ask Zach Talk to our team
Everyday requests
  • I need three prices: Shanghai, Ningbo and Shenzhen to Europe.
  • I am booking warehouse slots. What is landing before the 17th?
  • Where does the gap between this invoice and the quote come from?
Ask Zach × OVRSEA Demonstration · fictional data
Decide

Quote several departures in one message

Three requests prepared together and confirmed in one click, then the offers compared and the one you accept.

  1. You Just now

    I need three prices for the same run: Shanghai → Le Havre in a 20 ft, Ningbo → Antwerp in a 40 HC, Shenzhen → Le Havre in a 40 ft. All FOB, cargo ready 8 September.

  2. Zach OVRSEA assistant
    3 requests prepared in parallel · checked what was missing

    The same thing is missing on all three and I will not guess it: what is in the pallets, which customs and the carrier both need, and whether you want the cargo insured.

  3. You Just now

    Optical frames, as usual. Around 46,000 EUR a container, and insure all three.

  4. Zach OVRSEA assistant
    Three quotation requests prepared
    All three requests go to our pricing team together. Nothing is booked or charged.
    THREE QUOTATION REQUESTSOcean FCL · FOB
    REQUEST 1Shanghai (CN/SHA) → Le Havre (FR/LEH) · 1 × 20 ft
    REQUEST 2Ningbo (CN/NGB) → Antwerp (BE/ANR) · 1 × 40 HC
    REQUEST 3Shenzhen (CN/SZX) → Le Havre (FR/LEH) · 1 × 40 ft
    GOODSOptical frames · 46,000.00 EUR per container
    INSURANCEYes — ad valorem, on all three
Three quotation requests in one message, then the offer you accept. Two confirmations.

Zach reads your OVRSEA data and can act on it once you confirm. Please verify important information.

Three ways to save time

What a conversation does better than a screen

Zach does not replace the platform. There are three cases where writing to it is far faster.

  1. 01

    In batches

    “Price these three departures.”

    3 forms 1 message

  2. 02

    Across screens

    “Save the address, open the shipment, add the instructions.”

    3 screens 1 conversation

  3. 03

    Off the screens

    “How much duty did we pay this quarter?”

    1 email and a wait 1 answer

Workflow by workflow

What you can ask, and what you can change

The demo plays one path per workflow. Here is the rest of what is open today.

Quotes
Ask for
  • The price on a negotiated lane
  • The status of your requests
  • Every offer, side by side
  • The official quotation PDF
Change
  • Request a quotation
  • Accept an offer
  • Decline an offer
Shipments
Ask for
  • One shipment by reference, HBL or AWB
  • Your shipments in progress
  • What is waiting on you
Change
  • Complete the booking
  • Draft the bill of lading instructions
  • Move the cargo ready date
  • Save an address
  • Cancel a shipment
Tracking
Ask for
  • Container events
  • The last known position
  • Arrivals over a period
  • The history of a file
  • Customs clearance progress
Change
  • Move the delivery date
  • Choose your notifications
Documents
Ask for
  • The documents missing before customs
  • One document, or a batch of them
  • The shipment a document belongs to
  • A packing list against its invoice
Change
  • File a document dropped into the conversation
Billing
Ask for
  • One invoice, line by line
  • Your open invoices
  • The gap between an invoice and its quotation
  • Customs duties and the declaration
  • The invoice PDF
Change

Read-only — nothing is written here

Reporting
Ask for
  • Your Reporting export, in the chat
  • Spend by lane, mode or period
  • Your real transit times
  • Your volumes over a period
Change

Read-only — nothing is written here

The part that matters

Nothing is written until you click

Confirming updates the requested delivery target date. It does not change the cargo ready date, live ETA, booking status, or carrier schedule.
REQUESTED DELIVERY DATE BB-KSVH-2
SHIPMENT Shanghai → Le Havre
CURRENT DATE 14 September 2026
NEW DATE 18 September 2026
REASON Warehouse capacity
Update the date
  1. 01

    The card

    What will change, current value and new value. The warning is written by OVRSEA, not by Zach.

  2. 02

    The click

    Your confirmation is posted as your own message and stays in the thread. Anyone can see who agreed to what.

  3. 03

    The receipt

    Zach writes, reads the record back and returns the stored values.

The guardrails

  • The price you accept is the price you pay

    Past its validity date, an offer is flagged as no longer guaranteed.

  • No value is invented

    If something is missing, Zach names it and waits.

  • The commercial call stays yours

    It lays out price, carrier, transit time. You decide.

  • Nothing leaves without you

    Writing instructions on your file and sending them on are two steps.

Every change listed above under “Change” comes with a confirmation card, except filing a document. Cancelling a shipment is the only one that turns the button red, with a second button to keep things as they are.

Where it runs

In our platform, or in yours

In the OVRSEA platform

The chat sits beside your shipments. Nothing to install. Zach acts as the person signed in.

Open Ask Zach →

In your AI assistant

Plug OVRSEA into the assistant your teams already use. Same data, same permissions as the person signed in.

How to connect →

In your own systems

An API for your ERP or your TMS, when the data has to move without anyone asking for it.

Read the documentation →

See it on your own shipments

Twenty minutes with an OVRSEA expert: they open your account and show you what Zach finds in it.

Talk to an expert

The conversations on this page are rebuilt from the live OVRSEA platform. The interface and the behaviour shown are real; every party, company, reference, document and figure is invented.